Removing Permanent Ink Stains from the Writing Surface

Removing PERMANENT INK Stains from the Writing Surface:

While you should only use dry erase markers or the SMART® markers provided with your SMART Board, if permanent ink is stained on your writing surface, just follow the steps provided below to solve the problem:

Step #1:

Write directly over the permanent ink stain with a cleaner know as the Sanford Expo® Board Doctor Pen, then allow it to dry completely.

Step #2:

After the solution dries completely, wipe the stain clean.

REMEMBER: Avoid using sharp instruments (ballpoint and fine-pointed pens) on the Writing Surface. These instruments can damage the Writing Surface indefinitely. Also, when cleaning your SMART Board, avoid using abrasive erasers or cleaning materials. Stick to the following items for cleaning:

Windex®
Standard Whiteboard Cleaner
Sanford Expo® Board Doctor Pen
Soft cloth or Dry Eraser